This Privacy Policy explains how we collect and use your personal data (under certain circumstances). Also mention the procedures in place to ensure the privacy of your information. Finally, this policy sets out the choices available to you regarding the collection, use and disclosure of personal data, and by visiting the site directly or through another site you agree to the practices described in this policy.
The protection of your data is very important to us, hence your name and other information about you are used in the manner set out in the Privacy Policy, we will collect information when necessary or if it is directly related to our transactions with you, and we will retain your data in accordance with the law or to use it for the purposes for which it was collected.
You can browse the site without the need to provide any personal data, and your personal identity remains anonymous throughout your visit to the site and is not revealed unless you have a special electronic account on the site that you access using your username and password.
1. Data we collect:
We may need to collect your information if you want to place an order for an item from our site, we collect, store and process your data necessary to follow up your purchase from our site to secure any potential claims that may arise later, and to provide you with the services available to us, and we may collect personal information including, but not limited to, name, gender, date of birth, email address, postal address, delivery address (if different), telephone number, mobile phone number, fax number, payment details, payment card details or details About the bank account.
We use the information you provide to enable us to process your requests and to provide you with services and information displayed on our site that you request, and furthermore, we will use the information you provide to administer your account with us, to verify your online financial transactions, to audit data uploads from the site, to identify site visitors, and to develop and personalize the designs of the pages and/or contents of the site for users.
We do extensive demographics research and send useful or requested information to the user, for example information about products and services, if you do not object to being contacted about it. If you wish, email will provide you with details about other products and services, and if you prefer not to receive any promotional and marketing communications, please opt out of this option at any time.
We may give your name and address to a third party in order to deliver your order (for example, a delivery agent or supplier).
Our international network agent manages online financial transactions. What you need to do is provide accurate and non-misleading information to the agent or site, which you should always update and inform us of changes.
We may be able to store details regarding your current order on our website but cannot retrieve them directly for security reasons.
By logging into your account on the site, you can view the information and details of your purchases that you have ordered or that you will apply soon. You can also manage your address details, bank details and any newsletter you have subscribed to.
You should also undertake to treat your personal data confidentially and do not make it available to an unauthorized third party. We accept no liability for misuse of passwords unless such misuse is caused by our fault.
Other Uses of Your Personal Information
We may use your personal information in surveys and marketing research, at your discretion, for statistical purposes while ensuring its complete confidentiality, and you have the right to opt out at any time. We do not send any answers to any third party. Your email address is only disclosed if you wish to participate in competitions. We keep survey answers in a completely separate place from your email.
We may send you information about us, the Site or our other websites, our products, sales, sales offers, brochures and other matters relating to our group companies or partners.
If you do not wish to receive this additional information (or any part of it), please click on the "unsubscribe" link in any email sent to you, and we will stop sending you this information within seven working days (every other day except Fridays, Saturdays and national holidays throughout the Kingdom of Saudi Arabia) of receiving your notification. We will contact you for information when it is not clear.
We may use certain data, while maintaining the privacy and confidentiality of the Site, for other purposes including verifying the whereabouts of users and following their visit to the Site or links contained in the email while they subscribe to receive it, and to provide such anonymous data, which does not allow your actual personal identification, to a third party such as publishers. However, this data will not personally identify you (as it is non-identifiable).
Competitions
In connection with any competition, we use data to notify winners and to advertise our offers. You can find more details on the conditions for participation in each individual competition.
Third Parties and Links to Sites
We may transfer your information to other companies in our group or to our agents and contractors to assist us with transactions in accordance with the terms of the Privacy Policy.
For example, we may use a third party to help us deliver products to you, receive payments from you and use them for statistics and marketing research purposes or to assist our customer service team. We may need to share information with a third party in order to protect against fraud and reduce credit risk. If our company or part of it is sold, we may have to move our databases that include your personal information.
Notwithstanding what is set out in this Privacy Policy, we will not sell or disclose your personal data to a third party without your prior consent unless it is necessary for the purposes set out in this Privacy Policy, or if we are required to do so by law.
The Site may contain third-party advertisements, links to other sites, or frames to other sites. We are not responsible for any third party's privacy policy or the content of those policies applicable on other sites, nor are we liable to any third party to whom we transfer your data in accordance with the Privacy Policy.
2 – COOKIES
Accepting cookies is not a prerequisite for visiting the site. However, we point out that it is not possible to use the "basket" functions on the site and request any purpose without activating cookies. Cookies are small text files that allow our server to identify your computer as a unique user when you visit certain pages of the site. Your browser stores these files on your computer's hard drive.
Cookies can be used to detect your Internet Protocol (IP) address, saving you time when you are on the site or want to visit it. We use cookies to ensure your convenience when browsing this website (for example, to remember who you are when you want to modify your shopping cart without having to re-enter your email address) and not to obtain or use other information about you (e.g. for targeted marketing purposes).
You can set your browser not to accept cookies but this will limit your use of the site. Please make sure that our use of cookies does not contain any personal or private information and is free of viruses and this site uses Google Analytics, a service provided by Google to analyze web pages. To analyze how users use the site, Google Analytics is based on cookies, which are text files placed on your computer.
Google will transmit the information generated by cookies about your use of this website (including your IP address) to servers in the United States where it will be stored.
Google will use this information to evaluate your use of the Site, report to site operators on site activity and provide other services related to site activity and Internet usage.
Google may also transfer this information to a third party if required to do so by law or if a third party processes the information on behalf of Google.
Google will not associate your IP address with any other data it holds. You can refuse the use of cookies by selecting the appropriate settings on your browser, but please keep in mind that you will not be able to take advantage of the full functionality of the site.
By using this website, you agree that Google will use your data as described and for the purposes detailed above.
3- Security
We use appropriate security technologies and procedures to prevent any unauthorized or illegal access, loss or destruction of your information.
When we collect data through the Site, we store your personal information on a database within a secure electronic server. We use firewall systems on our servers.
When we collect payment card details electronically, we protect them through the use of encryption, such as Secure Sockets Layer (SSL). It is therefore difficult for any hacker to decrypt your information since we cannot guarantee one hundred percent protection.
We strongly advise you not to send all credit or debit card details when you contact us electronically and without encryption. We place direct physical, electronic, and procedural safeguards on the collection, storage and disclosure of your information.
Our security measures sometimes require that we ask you to prove your identity before we disclose your personal information to you. It is your responsibility to protect your password and computer from any unauthorized use.
4 – Customer Rights
If you are concerned about your data, you have the right to request access to personal data that we hold about you or that you have previously transferred to us. You have the right to ask us to correct any errors in your personal data free of charge. You also have the right to ask us, at any time, to stop using your personal data for direct marketing purposes.
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